Working across cultures can provoke strong negative responses and reduce trust. The outsider or stranger may appear even more strange and untrustworthy. Those of us with training and expertise in communication skills, such as pastoral care providers, may find it hard to bridge certain cultural gaps and resist becoming siblings in a common struggle when differences in worldview appear to threaten cherished beliefs and values. The differences in worldview may appear insurmountable when there is a single, limited, or exclusive focus on one’s own cultural group. Where this is the case, it will be impossible to build trust and face the complex issues of interethnic group oppression.
(From Siblings by Choice, 28-29)